Information You Enter
A name, phone number, or address entered into a search form is sent to the third-party service that supplies the results. Norco Residents Directory does not keep a copy of those search entries on its own servers. Messages sent to the contact address are used only to read and answer the message.
Routine Technical Logs
Hosting may record an IP address, browser type, viewed pages, and time stamps in ordinary server logs. Those records can be reviewed in aggregate for site health and readership. Basic analytics or advertising measurement may use cookies or similar tools where enabled.
Why the Data Is Used
Technical data supports operation, fault repair, traffic counts, and page improvement. Visitor lists are not sold, and individual user profiles are not built from this information.
External Portals and Tools
Links lead to county and state portals, libraries, archives, and sponsored search tools. Once a link is followed, that provider's privacy policy controls the information submitted there, especially the sponsored results supplied by a separate company.
Possible Recipients
Hosting and support vendors may process server logs. Analytics or advertising partners may receive the automatic data described above. Disclosure outside those functions occurs only when valid legal process requires it.
Security and Retention
The site uses an encrypted connection, and logs are retained only for the purposes described above. Since there are no accounts, this service does not hold a visitor password or account profile.
Visitors Under 18
The reference is intended for adults and is not directed to children. If a minor is believed to have sent personal information, use the contact route and the information will be deleted.
Your California Privacy Choices
Where applicable, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives rights to know, delete, correct, limit certain sensitive-information use, and opt out of sale or sharing, subject to exemptions and identity checks. The statute appears at Civil Code §1798.100 et seq. Because this service keeps little data, a request normally concerns a contact message or log rather than a resident record. Use the Contact page to ask.
Public records held by California, Riverside County, or Norco offices are outside this service's control. A request to remove or correct an official record belongs with its custodian, and access to those records is governed in part by the California Public Records Act, Government Code §§7920.000 et seq.
Policy Changes
When this policy changes, the revised text will be posted here. Continued use after the update indicates acceptance of the revised terms.